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1. Overview

Our Senior project coordinator will handle the direction, coordination, implementation, executive control and completion of projects, while remaining aligned with the company’s strategy, commitments and goals of the organisation.

2. Our Mission Statement

Novo Technologies provides safe and best operating practices for all our staff, and innovative high-quality products, services, solutions to our customers, striving to be their critical partners as we assist them in growing efficient, ubiquitous wireless and fixed networks.

3. Our Vision

To be promoted as the market leader and company that thrives on its reputation for delivering business excellence, through its people, processes, procedures, customers and suppliers service performance.

4. Our safety culture statement

"As much as technology changes, our mission remains the same, to provide a safe, open door policy and best operating practices for our employees, partners and visitors, provide and innovative high quality products, services and solutions to our customers, striving to be their critical partners as we assist them in growing efficient, ubiquitous wireless and cabled networks” Matt Wynne – Managing Director Novo Technologies

5. Company Compliance standards

• Read, understand and follow all internal company polices for Health, Safety, Environmental and Information security.

• Co-operate with the company to achieve a safe, healthy and environmentally sound operations on and off site.

• Co-operate with instructions from the auditing committee or management; and reporting any lack of business process-training requirements

• Ensure that customer requirements and applicable statutory and regulatory requirements are determined, met and supported.

• Maintain focus on enhancing customer satisfaction.

• Responsible for raising awareness of service or product non-compliance

• Complete any mandatory training and goals set in line with the company’s overall objectives.

• Ensuring that the processes are delivering their intended outputs.

• Reporting the performance of the integrated management system, risks and opportunities for improvement particularly to the senior Management,

• Ensuring the promotion of customer focus throughout the organisation,

• Ensuring that the integrity of the management system is maintained when changes to the Quality, environmental occupational health and safety management systems are planned and implemented.

6. Responsibilities

• Take ownership of allocated projects

• Identify suppliers and generate purchase requests for products and services for projects.

• Maintain project records and workbooks.

• Prepare project reports and associated documentation for management and customers.

• Manage operational readiness planning and documentation until handover.

• Adhere to Service Level Agreements

• Identify and manage variations to projects.

• Manage equipment type approvals and customer demonstrations.

• Manage the preparation of products and documentation for delivery to customer.

• Secure prompt acceptance from customers and any applicable follow up actions post project delivery.

• At key project milestones inform the commercial manager that invoicing is due

• Ensure all project documentation is made available within the specific project folder.

• To undertake any other duties that are required by your immediate manager, consistent with your training and experience.

• Manage team of Project Co-ordinators/Administrators.

7. Education and Experience

• Project administration experience

• Experience in strategic planning, risk management and or change management.

• Managerial experience.

• Business & commercial process experience

8. Competencies

• Reacts to Engineering project adjustments and alterations promptly and efficiently.

• Flexible during times of change.

• Persuasive, encouraging, and motivating.

• Skills to elicit co-operation from a wide variety of sources, including departments within the organisation.

• Strong written and oral communication skills for audiences of all levels.


• Skills to effectively prioritise and execute tasks in a high-pressure environment.

• Self-motivated learning and staying up to date with the latest industry technology advances.

9. Organisational Reporting

Reports directly to the Project/Operations Director.

10. Internal Key Interfaces

• Directors

• Project manager

• Accounts

• Business process manager

• Health and safety advisor-Consultant

• Engineering manager

• All Engineers

• Administration and Auditing staff

11. Document Amendments

Should any amendments, revisions, or updates be made to this document it will be the responsibility of the Company senior management to see that all relevant employees receive notice.